IT Support Plans
Save 75% or more on your monthly IT bill!
As a small business, we know how tight your budget is. Ultimately, you still need to run your business smoothly without the hassle or worry of a cyber attack, or malware getting through email filters, or even the software updates that you've pushed off for months now. So let us handle it for you with our monthly remote IT support plans for Google Workspace or Microsoft 365 Business. We'll make sure your devices and backend keep running smooth and are optimized for your business.
Our affordable IT support plans give you peace of mind at the fraction of the cost without having to hire a full-time IT employee for $10,000 or more each month — saving your business 75% or more on IT support without sacrificing security, integrity, and bandwidth.
Our IT support plans are backed by our $1 million cyber data insurance policy so if anything were to happen on our watch, your business is protected.
Contact us today to learn more and to get started. We also offer discounts on more than 10 users/devices as well as add-ons and custom bundles that include other features like: web development and maintenance, cloud servers, email marketing, hardware purchasing, POS equipment, and so much more.
Don't have Google Workspace or Microsoft 365 Business? We can help get you set up, too.
Note: Scroll or swipe left/right on the table below to view all available plans.
| Features | SKY Plan | SEA Plan |
|---|---|---|
| Microsoft 365 Setup, Configuration, & Best Practices** | ||
| Google Workspace Setup, Configuration, & Best Practices** | ||
| Device Management using Microsoft Intune or Google Admin** | ||
| Windows or Apple Updates, monthly and as needed | ||
| Manage Users, Email, & Group Accounts | ||
| Threatdown Endpoint Protection (EDR) | ||
| Threatdown 24/7/365 Managed Protection (MDR) | ||
| Daily 365/GWS Data Backup with Email Archiving† | ||
| Microsoft Entra Backup** | ||
| SPF/DKIM/DMARC Setup, Monitoring & Reporting | ||
| DNS Monitoring | ||
| Firewall Protection | ||
| Network Monitoring | ||
| Security Monitoring | ||
| Monthly Security Report | ||
| Monthly Site Health Report | ||
| On-demand Remote Access & Support | ||
| Additional Support Hours Included | 1 hour per user/device, up to 10 hrs | 1 hour per user/device, up to 10 hrs |
| Support Response Time | < 48 hrs (excludes weekends/holidays) | < 24 hrs (excludes weekends/holidays) |
| Onsite Support Available?*** | ||
| Additional Support Hours Available?*** | ||
| Afterhours Support Available?*** | ||
| Discounts on other Software / Products | 5% | 10% |
| Term | Monthly, No Contract | Monthly, No Contract |
| 100% Satisfaction Guarantee | ||
| Minimum Users / Devices | No Minimum | No Minimum |
| More than 10 users/devices? | Receive a discount! | Receive a discount! |
| Add-Ons Available / Custom Plans | Yes! Please ask | Yes! Please ask |
| Monthly Price per User or Device* | $200 | $250 |
| Signup Now! | Contact Us Today | Contact Us Today |
*Prices listed are in US Dollars and are per user or device (an entity). Sales tax not included and will be added to invoices for those businesses based in Washington State (effective October 1, 2025). Definition of an entity: One user using one device is considered one entity. One user using two devices is considered two entities. Two users using one device is considered two entities.
**Requires access and subscription to Google Workspace or Microsoft 365 Business. Plans do not include subscriptions to Google Workspace or Microsoft 365 and must be purchased separately.
†Data & Email Backups: Must enroll more than 75% of users/devices to receive unlimited data. Otherwise, data backup is capped at 10GB per user/device.
***Onsite Support available within 25 miles of Everett, Washington for $150/hr + travel time for Sky Plan and $120/hr + travel time for Sea Plan. Additional Support Hours are available beyond what is included each month for $125/hr + any applicable travel time for Sky Plan and $95/hr + any applicable travel time for Sea Plan. Afterhours remote support is available btwn 6pm-8am PT M-F, weekends, and holidays for initial $500 fee + anything beyond included support hours for Sky Plan and initial $350 fee + anything beyond included support hours for Sea Plan. Support hours do not roll over each month.
