Frequently Asked Questions

We're a Seattle-area technology firm covering four disciplines under one roof: web and software development (custom Next.js sites, Shopify stores, WordPress, and web apps), managed IT support, cybersecurity, and AI-assisted software and automation. We also resell and manage top software like Microsoft 365, Google Workspace, Dropbox, and Malwarebytes/ThreatDown. Whether you're a one-person operation or a company with dozens of employees, we have options to fit your budget.

We're based in Everett, WA and primarily serve the Greater Seattle area and Portland, with onsite support available within 25 miles of Everett. That said, the majority of our work—web development, managed IT, cybersecurity monitoring, and software support—is delivered remotely, so we can work with clients throughout Western Washington and beyond.

A full-time IT employee can cost $10,000 or more per month once you factor in salary, benefits, and overhead. Our monthly remote IT support plans deliver enterprise-grade support, security, and monitoring for a fraction of that—often saving small businesses 75% or more. Plans start at $200 per user or device per month with no long-term contract and no minimum.

We offer several options to fit your budget and needs. They cover such things as Microsoft 365 or Google Workspace license/user management, device management, OS and security updates, ThreatDown endpoint protection, daily data backup with email archiving, SPF/DKIM/DMARC email security, DNS and network monitoring, monthly security and site-health reports, and on-demand remote support.

Yes. Our IT support plans are backed by a $1 million cyber data insurance policy, so your business is protected if an incident occurs while we're managing your systems. We also build in layered protection—endpoint security, backups, email authentication, and monitoring—to reduce the risk of an incident in the first place.

Absolutely. We build custom sites and apps with Next.js and React, set up Shopify ecommerce stores, and work with WordPress and headless CMS platforms. We also offer troubleshooting and consulting—if your current site has bugs, performance problems, or security issues, we can investigate and fix them. We handle domains, DNS, hosting, databases, and PCI compliance too.

As an authorized reseller and Managed Service Provider, we offer Malwarebytes Premium Security, ThreatDown endpoint protection, Dropbox, NinjaOne Dropsuite backup, and we are a Microsoft and Google Workspace partner, too.

Reach out for a free, no-obligation 30-minute consultation. We'll listen, assess your needs, and tell you honestly what your business actually requires—no slide decks, no sales pitch. You can request a quote through our contact page or call us at 424.245.0424.